F A Q

Synthetic vs aer?
The main differences between synthetic lashes and aer Lashes are design and overall finish. aer Lashes are handcrafted with quality mink fur, designed in a way that delivers volume and dimension while still being soft and delicate. The furs are weaved into a flexible cotton band for comfort, and trust us! Like a pair of shoes, these lashes will be your favorite once you break them in. 

Why aer?
All the drama, none of the baggage.
aer Lashes deliver glam and volume, while still being soft and delicate.
Our multidimensional lashes give you all the drama, without the excess weight.

Are aer Lashes latex free?
Happy to say that yes, they are!

Will aer Lashes' collection be expanding?
Yes! Our collection will continue to expand.

Forms of Payment
Accepted forms of payment can be found at the bottom of our website.

Returns?
We hope that you always love your lashes. However, due to hygienic reasons, refunds cannot be issued. 

If you have any concerns, please contact us at info@aerlashes.com with Inquiry: [Order Number] as the Subject. We will try our best to help you out!

Where do you ship?
Worldwide, baby!

Shipping Times
* Times stated are estimations*
Canada Post: Domestic: up to 9 business days
                          International: 6 - 10 business days (please be sure to select Small Packet International Air)

Customs?
We are NOT responsible for any additional customs fees for any reason. Fees required by us will be stated during checkout.